Welcome to the QINFILL LTD website. QINFILL LTD (hereinafter referred to as “we” or “the Company”) values your personal information and privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit requests for custom aluminum alloy parts, place orders, make payments, contact us, or receive related services.
QINFILL LTD provides custom aluminum alloy machining services in the UK, primarily manufacturing mounting plates, connectors, brackets, and other custom aluminum alloy parts based on dimensions, specifications, and specific requirements provided by customers.
We are committed to processing personal information in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
- Information We Collect
Depending on how you interact with us, we may collect the following information:
Contact Information
Including:
Name
Email address
Phone number
Company name (if applicable)
Billing and delivery addresses
Custom Order Information
When you submit requests for custom aluminum alloy parts, we may collect:
Part dimensions
Product specifications
Quantity
Customization requirements
Order notes
Project-related information you voluntarily submit
Documents or materials related to the order (if applicable)
Please avoid providing sensitive personal information unrelated to the order when submitting customization requests.
Order and Payment Information
We record information related to your orders, such as:
Order number
Custom services or parts purchased
Order amount
Order date
Payment status
Delivery information
Records of refunds or after-sales service
Online payments may be processed by third-party payment service providers. We generally do not directly store full payment card details, such as complete card numbers or CVV codes. Website Usage Information
When you visit our website, we may automatically collect certain technical and usage information, such as:
IP address
Browser type
Device type
Operating system
Access times
Page view history
Website activity logs
Other technical information necessary for website operation and security maintenance
- How We Use Your Personal Information
We may use the collected information to:
Process your orders for custom aluminum alloy parts
Fulfill orders based on the dimensions and specifications you submit
Confirm orders and customization requirements with you
Process online payments
Arrange order delivery
Send order confirmations and service notifications
Respond to your inquiries and customer service requests
Handle refunds, after-sales support, and related issues
Manage the website and improve its functionality
Prevent fraud, abuse, and unauthorized activities
Comply with applicable legal and regulatory obligations
Maintain necessary business and transaction records
We will not use your personal information for purposes unrelated to those listed above, unless permitted or required by law.
- Use of Custom Order Information
As QINFILL LTD provides custom aluminum alloy part machining services, the dimensions, specifications, and machining requirements you submit are essential for fulfilling your order.
This information may be used to:
Confirm your customization requirements;
Process the order;
Manufacture the parts according to the confirmed specifications;
Arrange delivery;
Contact you regarding any issues with the order;
Provide necessary after-sales service.
We use this information only to the extent necessary to fulfill the order and provide related services.
- Online Payments
If you make a payment via the website, the payment may be processed by a third-party payment service provider.
To complete the payment, the relevant payment service provider may need to process necessary payment information. We will not ask you to send full bank card details to us via email, telephone, or other insecure channels.
We may receive limited information regarding the payment—such as payment status, transaction ID, or payment method type—in order to confirm the order and process related services.
5. Legal Basis for Processing Personal Information
Where applicable, we may process your personal information based on the following legal grounds:
Performance of a contract: Necessary to process orders, manufacture custom parts, and complete delivery;
Compliance with legal obligations: To comply with applicable tax, accounting, and other legal requirements;
Legitimate interests: For website operations, service management, network security, fraud prevention, and improving customer experience;
Consent: Where required by law, we will obtain your consent before using the relevant information.
If processing is based on your consent, you may withdraw your consent at any time, as permitted by law.
- Information Sharing
To provide our services, we may share relevant personal information with the following categories of third parties to the extent necessary:
Payment service providers
Delivery and logistics service providers
Website hosting and technical service providers
IT and website maintenance service providers
Accounting, legal, or professional advisors
Government agencies or law enforcement authorities (when required by law)
We do not sell your personal information.
We require relevant service providers to process personal information only to the extent necessary to provide their services and, where applicable, to implement appropriate data protection measures.
- International Data Transfers
Some third-party service providers may process data in countries or regions outside the UK.
If personal information needs to be transferred outside the UK, we will implement appropriate safeguards in accordance with applicable data protection laws, such as adequacy regulations, standard contractual clauses, or other lawful data transfer mechanisms.
- Information Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
For example, order information, transaction records, and related business materials may need to be retained for a certain period to meet accounting, tax, legal, dispute resolution, and business record-keeping requirements.
When personal information is no longer required, we will securely delete, destroy, or anonymize it in accordance with applicable laws.
- Cookies
Our website may use cookies and similar technologies to help the website function properly, remember user preferences, analyze website usage, and improve the website experience.
Cookies may include:
Necessary cookies
Functional cookies
Analytical cookies
Other cookies used with your authorization
Where applicable, we will inform you about the use of non-essential cookies via a cookie settings tool or relevant notice and obtain the necessary consent in accordance with applicable laws.
You can also manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of parts of the website.
- Data Security
We implement reasonable technical and organizational measures to protect personal information against:
Unauthorized access
Accidental loss
Unauthorized modification
Disclosure
Misuse
Destruction
While we take reasonable steps to protect your information, absolute security cannot be guaranteed for internet transmissions or electronic storage.
- Your Rights Under UK Data Protection Law
Under applicable UK data protection laws, you may have the following rights:
Right of access: To request confirmation as to whether we hold your personal information and to obtain a copy of it;
Right to rectification: To request the correction of inaccurate or incomplete personal information;
Right to erasure: To request the deletion of personal information, subject to legal conditions;
Right to restrict processing: To request a restriction on our processing of your personal information in certain circumstances;
Right to object to processing: To object to data processing based on grounds such as legitimate interests, where applicable;
Right to data portability: To request to receive your personal information in a structured, commonly used, and machine-readable format, where applicable;
Right to withdraw consent: To withdraw your consent where processing is based on consent.
The above rights do not apply in all situations; they depend on the specific processing activities and applicable laws.
- How to Exercise Your Rights
If you wish to access, correct, delete, or restrict our processing of your personal information, or if you wish to learn more about your data protection rights, you may contact us via:
Email: service@qinfillcnc.shop
Phone: 447872937407
We may need to verify your identity to ensure that personal information is not disclosed to unauthorized persons.
- Data Breaches
In the event of a security incident involving personal information, we will assess the incident in accordance with applicable UK data protection laws and, where required by law, notify the UK Information Commissioner’s Office (ICO) and the affected individuals.
- Children’s Privacy
Our services are primarily aimed at business clients and individual project clients and are not specifically directed at children.
If we discover that we have inadvertently collected personal information from a child, we will take reasonable steps to delete such information, as required by applicable law.
- Third-Party Websites
Our website may contain links to third-party websites or services.
Third-party websites have their own independent privacy policies and data processing rules. QINFILL LTD is not responsible for the privacy practices of third-party websites.
We recommend that you review the privacy policies of third-party websites before submitting personal information to them.
- Updates to the Privacy Policy
We may update this Privacy Policy in response to changes in our business, website functionality, or applicable laws.
The updated version will be posted on this page, and the effective date will be updated where appropriate.
We encourage you to check this page periodically to stay informed about how we handle and protect your personal information.
